Your
Telecommunications Innovator
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Tele-One is your Local Telephone Answering Service in Pensacola and Nationwide.
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How can we say that?
Tele-One maintains and inventory of telephone numbers
all over
Texas and nine other states. These numbers are used by
our clients to forward their telephone lines after hours. We currently
have local numbers that are local
to over 600 cities.
As we gain clients in new areas we are usually able to add
local numbers in their area in a
few minutes. Each new number we add could cover several
surrounding cities. If a local number is not available we
provide toll free access to our systems at no additional
charge.
Our
clients never have to pay for long distance service to or from our
service nationwide.
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Will I have my own number to
forward my
calls to?
If you use call forwarding from the telephone
company, you will use our One Number
Call Forwarding System. This system will recognize that your
caller dialed
your number that is forwarded to us and direct your caller to your
account each
time. .
Some organizations have a PBX system that takes
their calls and sends them out to our service showing the call ID of
one of
their numbers rather than their caller. We can still make one number
call forwarding work you.
If your PBX system is sending the callers caller ID
only, we can provide a dedicated number for you for a small charge each
month.
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Where is Tele-One Located?
Tele-One Communications is a
Tyler Texas Answering Service.
We have operators that work in our Tyler, Texas offices and remote
operators that are located in four other cities in Texas. Together with
our system redundancy, these remote operates in diverse areas help us
to
provide service when weather conditions might make getting to the
office
difficult.
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How do we charge for our service?
There are several billing plans used by telephone
answering services.
Some will charge for every function they perform.
They will charge for each call,
message, call out, page, text, fax, e-mail and long distance call
everyone pays
the same amount for each of these. Sounds fair until you consider that
one client’s message may be just a
name and number, while another requires a very detailed message.
Everyone pays the same amount for these
messages. Since one is brief and the other
is detailed an operator will have to spend more time on the detailed
message
and cannot provide the same level of service to both.
A simple method is flat billing. You pay the same
amount each month, year round. It’s
kind of like going to a buffet where you pay a price and can eat all
you can.
Sometimes you just aren’t that hungry. It’s the same way with many
businesses. With flat billing you will never
known what you are getting for your money.
Some services bill for their service every 28 days.
Their rational is that have to pay their
employees every two weeks, so they have to bill that often. There are
13
billing cycles in a year billing every 28 days. Besides if you are
paying
employees every two weeks, why not bill your clients every two weeks I
don’t
know about you, but my calendar only has 12 months.
We believe that time
billing is the system that best reflects the value you are
receiving for
your money each month, and is most fair
to all types of clients. If you just need the name and number
your bill
will be far less than the client that wants a detailed message. A quiet
office will pay less that a busy
office. We just charge for the time that an operator is actually doing
something for you. Tele-One does not
charge extra for each function or long distance calling into or from
our
service.
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Will our callers be placed on hold?
Here is the dilemma, you are on a line and another
is ringing. Do you ask the caller to hold, while you answer the second
and ask them
to hold and return to the first caller Or do you continue to speak to
the
first caller and let the second line ring What do you do in your
office
Many years ago we determined that our client is
better served if a call is answered and the caller is asked to hold,
rather
than letting them hear several rings, wondering if there is anyone
there to
answer.
Each operator in our service has three lines to
manage. During “rush” periods it is
impossible to manage the flow of calls without asking callers to hold.
If the
caller is an office “checking out”
they can state that, and should not be placed on hold.
Our system performs Automatic Call Distribution. If
a caller is placed on hold, that call is placed back into the
distribution for the next available operator. If this was not the case,
the
caller might be on hold when another operator was doing nothing.
Our goal is to answer every call on three rings or
less and limit hold time to less than a minute.
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Contact us today at 850-390-4520 and press "1" during the greeting.
Who uses our services
Tele-One currently has clients in the following
fields:
Physicians
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Plumbers
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Home Health Providers
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Electricians
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Hospice Organizations
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Home Builders
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Pharmacies
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Water Well Services
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Portable X-Ray Providers
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Septic and Portable Potty Services
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Durable Medical Equipment
Providers
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Pest Control Companies
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Law Firms
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All types of Oil Field Services
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Insurance Companies
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Other Communication Companies
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Heating and Air Conditioning
Services
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Computer and VOIP Service Companies
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We also answer for a number of local, state and
federal government offices.
Other organizations that want to make certain they
never miss a call day or night.
We are providing
East Texas Answering Service with local numbers for these cities and
Nationwide
in sixteen other States:
Abbeville, LA |
Acton EMS, TX |
Adams-Cedar Hill, TN |
Adrian, TX |
Akron, OH |
Alba, TX |
Albuquerque, NM |
Alexandria (Wilson), TN |
Allen EACS, TX |
Alto, TX |
Alvarado EMS, TX |
Alvin, TX |
Amarillo, TX |
Anderson, TX |
Annona, TX |
Apollo, TX |
Apple Springs, TX |
Arcadia, OK |
Arcola, TX |
Arlington EMS, TX |
Arlington, TX |
Arp, TX |
Ashland City, TN |
Athens, TX |
Atlanta, TX |
Atlas EMS, TX |
Atlas, TX |
Atwater, OH |
Aubrey EMS, TX |
Auburntown, TN |
Aurora, OH |
Austonio, TX |
Avalon, TX |
Avery, TX |
Avinger, TX |
Axtell, TX |
Azle, TX |
Bagwell, TX |
Bammel, TX |
Barker, TX |
Bartonville EMS, TX |
Beaumont, TX |
Beckville, TX |
Bedias, TX |
Belcher, LA |
Belen, NM |
Ben Franklin, TX |
Ben Wheeler, TX |
Benton, LA |
Bernalillo, NM |
Bethany, OK |
Bettie, TX |
Big Run, PA |
Big Sandy, TX |
Birthright, TX |
Bismarck, ND |
Blanchard, OK |
Bloomburg, TX |
Blooming Grove, TX |
Blossom, TX |
Bogata, TX |
Bonham, TX |
Borger, TX |
Boys Ranch, TX |
Brashear, TX |
Bremond, TX |
Bristol EMS, TX |
Britton, OK |
Broaddus, TX |
Bronson, TX |
Broussard, LA |
Brownsboro, TX |
Brownsboro, TX |
Bryan-College Station, TX |
Buffalo (Leon), TX |
Bullard, TX |
Caddo Mills, TX |
Caldwell, TX |
Calhan, CO |
Calumet, OK |
Calvert, TX |
Campbell, TX |
Canal Fulton, OH |
Canton, TX |
Cantonment, FL |
Canyon, TX |
Carencro, LA |
Carrollton, TX |
Carthage, TX |
Cash, TX |
Cashion, OK |
Cayuga, TX |
Cedar Hill EMS, TX |
Cedar Hill, TX |
Cedar Lake, OK |
Center, TX |
Centerville, TX |
Central, TX |
Century, FL |
Chandler, TX |
Channelview, TX |
Channing, TX |
Charlotte, TN |
Chester, TX |
Chickasha, OK |
China Spring, TX |
Chireno, TX |
Choctaw, OK |
Clarendon, TX |
Clarksville, TX |
Claude, TX |
Clear Springs, AL |
Cleburne EMS, TX |
Cleta, TX |
Cleveland, TX |
Coldspring, TX |
College Grove, TN |
Colmesneil, TX |
ColoradoSprings-Air Force Academy, CO |
ColoradoSprings-Black Forest, CO |
ColoradoSprings-Green Mountain Falls, CO |
ColoradoSprings-Main, CO |
ColoradoSprings-Security, CO |
ColoradoSprings-Stratmoor, CO |
ColoradoSprings-Woodland Park, CO |
Combine EMS, TX |
Commerce, TX |
Como, TX |
Conroe EMS, TX |
Conroe, TX |
Cooper, TX |
Corrigan, TX |
Corsicana, TX |
Coushatta, LA |
Crandall EMS, TX |
Crescent, OK |
Cresson EMS, TX |
Cripple Creek, CO |
Crockett, TX |
Crosby, TX |
Cross Plains-Orlinda, TN |
Crystal Springs, AR |
Cushing, TX |
Cut 'n Shoot EMS, TX |
Cut 'n Shoot, TX |
Cypress EMS, TX |
Cypress Springs, TX |
Daingerfield, TX |
Dallas Fort Worth Airport EMS, TX |
Dallas Fort Worth Airport, TX |
Dallas, TX |
Dawson, TX |
De Berry, TX |
De Soto (Ovilla), TX |
De Soto, TX |
Deadwood, TX |
Deanville, TX |
Deer Park, TX |
DeKalb, TX |
Denton PPCP, TX |
Deport, TX |
Detroit, TX |
Dibble, OK |
Diboll, TX |
Dickeyville, WI |
Dickinson, TX |
Dickson, TN |
Dimmitt, TX |
Douglassville, TX |
Doylestown, OH |
Doyline, LA |
Dry Creek, TX |
Dubuque, IA |
Dumas, TX |
Duson, LA |
Eagleville, TN |
East Dubuque, IL |
East Sango, TN |
Eddy, TX |
Edgewood, TX |
Edmond, OK |
El Paso, CO |
El Reno, OK |
Elkhart, TX |
Elkins, TX |
Elysian Fields, TX |
Emhouse, TX |
Emory, TX |
Ennis EMS, TX |
Epworth, IA |
Estancia, NM |
Etoile, TX |
Euless EMS, TX |
Euless, TX |
Eustace, TX |
Evergreen, TX |
Fairfield, TX |
Fairplay, WI |
Fairview, TN |
Farley, IA |
Farmersville EMS, TX |
Ferris EMS, TX |
Forestburg, TX |
Forney EMS, TX |
Fort Worth, TX |
Fosterville (Rutherford), TN |
Fouke, AR |
Franklin, TN |
Franklin, TX |
Frankston, TX |
Friendswood, TX |
Frisco EACS, TX |
Fritch, TX |
Frost, TX |
Fuller Springs, TX |
Gallatin, TN |
Garrison, TX |
Gary, TX |
Gholson, TX |
Gilliam, LA |
Gilmer, TX |
Gladebranch, TX |
Gladewater, TX |
Glendale EMS, TX |
Glendale, TX |
Godley EMS, TX |
Golden, TX |
Good Springs, TX |
Goodlettsville, TN |
Goodnight, TX |
Granbury EMS, TX |
Grand Cane, LA |
Grand Prairie EMS, TX |
Grand Prairie, TX |
Grand Saline, TX |
Grangerland EMS, TX |
Grangerland, TX |
Granite Mountain, AZ |
Grapevine EMS, TX |
Grapevine, TX |
Greenbrier, TN |
Greensburg, OH |
Greenville EMS, TX |
Greenville, TX |
Greenwood, LA |
Groom, TX |
Groveton, TX |
Gulf Breeze, FL |
Gurley, TX |
Guthrie, OK |
Hallsburg, TX |
Hallsville, TX |
Hallsville, TX |
Happy, TX |
Harleton, TX |
Harrah, OK |
Hartville, OH |
Haughton, LA |
Hawkins, TX |
Hearne, TX |
Henderson, TX |
Hendersonville, TN |
Hereford, TX |
Hilltop Lakes, TX |
Hitchcock-Santa Fe EMS, TX |
Holley-Navarre, FL |
Holy Cross, IA |
Honey Grove, TX |
Hooks, TX |
Hosston, LA |
HotSprings, AR |
Houston Suburban, TX |
Houston, TX |
Hubbard, TX |
Hudson (Angelina), TX |
Hudson (Cherokee), TX |
Hudson, OH |
Huffman, TX |
Hughes Springs, TX |
Huntington, TX |
Huntsville, TX |
Huxley, TX |
Ida, LA |
Iola, TX |
Irene, TX |
Irving EMS, TX |
Irving, TX |
Jackson, TX |
Jacksonville, TX |
Jasper, TX |
Jay, FL |
Jefferson, TX |
Jewett, TX |
Jim Hogg, TX |
Joaquin, TX |
Jones Mills, AR |
Jones, OK |
Karnack, TX |
Katy EMS, TX |
Kaufman EMS, TX |
Keatchie, LA |
Keithville, LA |
Keller EMS, TX |
Keller, TX |
Kemah, TX |
Kennard, TX |
Kennedale EMS, TX |
Kennedale, TX |
Kent, OH |
Kerens, TX |
Kilgore, TX |
Kingfisher, OK |
Kingston Springs, TN |
Koon Kreek, TX |
Kurten, TX |
Kurten, TX |
La Porte, TX |
Ladonia, TX |
Lafayette, LA |
Laguna Acoma, NM |
Lake Conroe EMS, TX |
Lake Conroe, TX |
Lake Dallas EMS, TX |
Lake George, CO |
Lake Palestine East, TX |
Lake Pleasant, AZ |
LaMotte, IA |
Laneville, TX |
Langham Creek, TX |
LaVergne (Davidson), TN |
LaVergne (Rutherford), TN |
League City, TX |
Lebanon, TN |
Leona, TX |
Leroy, TX |
Lewisville EMS, TX |
Lewisville, TX |
Liberty, TN |
Lindale Swan, TX |
Linden, TX |
Liverpool EMS, TX |
Logansport, LA |
Lone Oak, TX |
Lone Star, TX |
Longview, TX |
Lorena, TX |
Lorenzo, TX |
Los Lunas, NM |
Lovelady, TX |
Lubbock, TX |
Lufkin, TX |
Luther, OK |
Mabank, TX |
Madisonville, TX |
Malakoff, TX |
Manchester (Summit), OH |
Mandan, ND |
Mansfield EMS, TX |
Mansfield, LA |
Mansfield, TX |
Manvel, TX |
Marchand, PA |
Marietta, TX |
Marietta, TX |
Marlin EACS, TX |
Marquez, TX |
Marshall, TX |
Mart, TX |
Martins Mill, TX |
Maud, TX |
Maydelle, TX |
McGregor, TX |
McKenzie, ND |
McKinney EMS, TX |
McLoud, OK |
Meeker, OK |
Meridian, OK |
Midlothian EMS, TX |
Midwest City, OK |
Milano, TX |
Milford, TX |
Miller Grove, TX |
Milton, FL |
Milton, TN |
Mims, TX |
Minco, OK |
Minden, TX |
Minden, TX |
Mineola, TX |
Mogadore, OH |
Molino, FL |
Montalba, TX |
Montgomery (Montgomery), TX |
Montgomery EMS, TX |
Montrose (Summit), OH |
Moody, TX |
Moore, OK |
Mooringsport, LA |
Moriarty, NM |
Mount Enterprise, TX |
Mount Juliet, TN |
Mount Pleasant, TX |
Mount Vernon, TX |
Mountainair, NM |
Muenster, TX |
Munson, FL |
Murchison, TX |
Murfreesboro, TN |
Mustang, OK |
Myra, TX |
Myrtle Springs, TX |
Nacogdoches, TX |
Naples, TX |
Nashville, TN |
Navasota, TX |
Nazareth, TX |
Neches, TX |
Negley, TX |
Nevada EMS, TX |
New Boston, TX |
New Iberia, LA |
New London, TX |
New Salem, ND |
New Summerfield, TX |
New Waverly, TX |
Newalla, OK |
Newcastle, OK |
Nicoma Park, OK |
Noble, OK |
Nolensville (Davidson), TN |
Nolensville (Rutherford), TN |
Norene, TN |
Norman, OK |
Normangee, TX |
North Canton, OH |
North Richland Hills EMS, TX |
North Richland Hills, TX |
North Spring Hill, TN |
North Zulch, TX |
Northfield, OH |
Oak Hill, TX |
Oakhurst, TX |
Oakland, TX |
Oakwood, TX |
Oglesby EACS, TX |
Oil City, LA |
Okarche, OK |
OKC, OK |
Old Hickory, TN |
Omaha, TX |
Ore City, TX |
Overton, TX |
Owentown, TX |
Pace, FL |
Palestine, TX |
Palmer EMS, TX |
Panhandle, TX |
Paris, TX |
Payne Springs, TX |
Pearson, OK |
Pecan Gap, TX |
Pena Blanca, NM |
Peninsula, OH |
Pennington, TX |
Pensacola, FL |
Peyton, CO |
Phoenix, AZ |
Pickton, TX |
Piedmont, OK |
Pine Acres, TX |
Pine Hill, TX |
Pine Mills, TX |
Pinehurst EMS, TX |
Pineland, TX |
Pittsburg, TX |
Plain Dealing, LA |
Plano, TX |
Plantersville, TX |
Pleasant View, TN |
Pocasset, OK |
Point, TX |
Porter Heights EMS, TX |
Porter Heights, TX |
Porter, TX |
Portland, TN |
Price, TX |
Princeton EMS, TX |
Pritchett, TX |
Prosper EMS, TX |
Punxsutawney, PA |
Purcell, OK |
Purdon, TX |
Quinlan, TX |
Quitman, TX |
Ravenna, OH |
Red Oak EMS, TX |
Red Springs, TX |
Redmon, TX |
Redwater, TX |
Reklaw, TX |
Reno EMS, TX |
Rhome EMS, TX |
Rice, TX |
Richards, TX |
Richards, TX |
Richfield, OH |
Richland, TX |
Richmond-Rosenberg EMS, TX |
Riesel, TX |
Rittman, OH |
Riverbrook EMS, TX |
Riverbrook, TX |
Roane, TX |
Roanoke EMS, TX |
Roanoke, TX |
Rockwall EACS, TX |
Rodessa, LA |
Rootstown, OH |
Rosenthal, TX |
Rosewood, TX |
Rosston, TX |
Roxton, TX |
Royse City EMS, TX |
Rush, CO |
Rusk, TX |
Salt River, AZ |
San Antonio, TX |
San Augustine, TX |
Sandy Creek, TX |
Sanford, TX |
Satsuma, TX |
Seabrook, TX |
Seagoville, TX |
Sequin, TX |
Sharon Center, OH |
Shawnee, OK |
Sheldon, TX |
Shepherd, TX |
Shirley, TX |
Shiro, TX |
Shreveport, LA |
Simla, CO |
Simms, TX |
Skellytown, TX |
Smithers Lake EMS, TX |
Smyrna, TN |
Snook-Tunis, TX |
Somerville, TX |
South Bosque, TX |
South Cunningham, TN |
South Fredonia, TN |
Spencer Mill, TN |
Spencer, OK |
Splendora EMS, TX |
Splendora, TX |
Spring EMS, TX |
Springfield, TN |
Springtown EMS, TX |
Spurger, TX |
Stafford, TX |
Stella, OK |
Sterling, ND |
Stinnett, TX |
Streetman, TX |
Sugar Land, TX |
SulphurSprings, TX |
Talco, TX |
Tatum, TX |
Tecumseh, OK |
Telephone, TX |
Tenaha, TX |
Tennessee Colony, TX |
Tennessee Colony, TX |
Terrell EMS, TX |
Terrell, TX |
Texarkana, AR |
Texarkana, TX |
Tijeras, NM |
Timblin, PA |
Timpson, TX |
Tolar EMS, TX |
Tomball EMS, TX |
Tribbey, OK |
Trigg, AR |
Trinidad, TX |
Trinity, TX |
Triune, TN |
Troup, TX |
Tulia, TX |
Turnertown, TX |
Tuttle, OK |
Twinsburg, OH |
Tyler, TX |
Umbarger, TX |
Uncertain, TX |
Union City, OK |
Uniontown, OH |
Valley Lodge EMS, TX |
Valley View East, TX |
Valley View, TX |
Van, TX |
Vanleer, TN |
Vega, TX |
Vigo Park, TX |
Vivian, LA |
Vivian, TX |
Waco, TX |
Wadsworth, OH |
Walden EMS, TX |
Walden, TX |
Waller EMS, TX |
Walnut Hill, FL |
Warren, TX |
Washington, OK |
Washington, TX |
Waskom, TX |
Watertown, TN |
Waterwood, TX |
Waxahachie EMS, TX |
Weatherford EMS, TX |
Weaver, TX |
Wells, TX |
Wellston, OK |
West Vanleer, TN |
West, TX |
Westfield EMS, TX |
Westfield, TX |
Wheatland, OK |
White Bluff, TN |
White Deer, TX |
White House, TN |
Whitehouse, TX |
Wildorado, TX |
Willis EMS, TX |
Willis, TX |
Wills Point, TX |
Wilmer EMS, TX |
Wilton, ND |
Windom, TX |
Winfield, TX |
Winnsboro, TX |
Wolfe City, TX |
Woodbury (Rutherford), TN |
Woodville, TX |
Wynne, TX |
Yantis, TX |
Youngsville, LA |
Yukon, OK |
Zavalla, TX |
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Tele-One
Communications
5620 Old Bullard Rd, Suite 109
Tyler, TX 75703
903-531-0777 or 800-704-0160
Copyright ©
Tele-One Communications, Inc.
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